Refund Policy
Refund Policy – Last Updated: July 2025
At Fittelly, we aim to provide high-quality content and services. This policy outlines circumstances under which refunds may be issued for paid subscriptions or purchases.
1. Subscription Fees
Subscription fees are billed in advance and are generally non-refundable, except as required by law or described in this policy.
2. Refund Eligibility
- Technical Issues: If significant technical issues prevent access and cannot be resolved promptly by support.
- Accidental Purchases: Contact us within 48 hours for evaluation.
- Content or Feature Unavailability: If key services are unavailable for an extended period.
3. Non-Refundable Situations
- Change of Mind
- Partial Usage: No prorated refunds for early cancellations.
- Community Violations: Accounts terminated or suspended are non-refundable.
4. How to Request a Refund
Contact: fittelly24@gmail.com
- Full name and account details
- Reason for refund request
- Any supporting evidence or documentation
We will respond within 3 business days. Refunds are at our sole discretion.
5. Refund Process
If approved, refunds are processed to the original payment method within 7 business days. Timing may vary depending on your payment provider.
6. Policy Updates
This policy may be updated. Continued use of the platform after updates implies acceptance.